Photo of work desk, with vase of pampas grass and mug, notebooks and chair in neutral tones
Photo of work desk, with vase of pampas grass and mug, notebooks and chair in neutral tones

Our Services

We offer 3 categories of service:

  • Digital: to cater to your website needs

  • Retail: to help with your online store as well as retail strategy and analysis

  • Strategy: to help plan the future of your business, smooth out issues in your critical path or day-to-day admin

In addition, we offer the Helping Hand package to assist you with any one-off website needs.

Unsure where to start? Feel like your query is a bit of everything? Don't worry; get in touch and we'll work it out together.

Why invest in digital ?

It's easy to just accept that you need a digital presence, without understanding why. Here are some statistics that highlight just how important a strong online presence is.

75%

of people judge your company's reputation by your website

0.05s
88%
57%

is how long it takes for users to form an opinion about your website

of people will not return to your website if they have a bad user experience

of customers will not recommend your website if it isn't mobile friendly

Digital

Whether you're an electrician or a B&B owner, a plumber or a tutor, websites are the shop window for your business. In the UK, 97.7% of the population use the internet, which means that for your business to thrive in the modern world, you need a website to advertise your services. But what makes a good website? Are you 100% sure you are providing all the information your customers need to make an informed decision? Is your website's user interface friendly to novice users? Is your website even reaching potential clients when they search on Google?

If you want digital marketing help to improve your business's online presence, our Digital services are right for you.

Services include:
icon of a magnifying glass
icon of a magnifying glass

Website Assessment

We will perform a health check of your website, using our 15 point checklist to score it based on key user experience features, and provide feedback on points of potential improvement

SEO Audit

Offered as an extension to the Website Assessment service, we will perform an SEO (Search Engine Optimisation) audit to help your SEO ranking and ensure your website is optimised for Google and other search engines

Icon of laptop with cross on screen to suggest diagnostics
Icon of laptop with cross on screen to suggest diagnostics

Copywriting

Want to update your bio but too busy on the road? Need to add some inventory to your store but not sure how best to sell your product? We can write copy for you. Just tell us the key information and the tone of voice you'd like, and we'll take care of the rest

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icon of a pencil
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icon of barcode

Brand Scan

Digital marketing is not just Instagram and TikTok; it is about how your brand shows up in the online world. We can help you review your digital presence to ensure your business's identity is enticing and consistent

e.Commerce

87% of UK consumers have made at least purchase online, and online sales have increased 2.2% year on year while store sales continue to decline. This means, whether you sell clothes or cupcakes, paintings or pottery, you need an eCommerce store to reach as many potential customers as possible. But what makes a good eCommerce store? What type of navigation do customers respond to? How should you break down your wide product range so the customer can find exactly what they want? What products should you include to keep up with the trends and demands of the future?

If you want in-depth and eCommerce-focused analyses and advice for your business to achieve sustainable, long-term growth, our eCommerce services are right for you.

Services include:
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icon of a magnifying glass with bar chart within the glass

Assortment Strategy

We analyse your product range and work with you to create a retail strategy to achieve sustainable growth. Topics such as pricing and NOS opportunities will be investigated and discussed with you to take your assortment to the next step

Market Research

Curious to know what your competitors are doing, but have no time as you are busy running your business? Let us trawl the marketplace to see what other businesses are doing, so you can keep up with the rest of your industry

icon of a pie chart
icon of a pie chart

Trend Analysis

Want to know what's the next big thing in your industry? Whether it's fashion or dog treats, there is always a hot new trend around the corner. We can help you spot what the next trends will be, so you can see how your business can fit into it

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icon of a rocket
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icon of a camera

Content Creation

You've got your product, but don't have a professional studio setting or photography equipment to capture it at its best. We work with experienced eCom content producers to ensure your products look appealing and professional

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icon of a bar graph

Data & Insights Review

If you have sales data but don't know how to analyse numbers, we can help you digest the information and come up with clear insights and tangible actions to continue to grow your business

CRO Audit

If your webshop is struggling to convert visits to purchases, we can conduct a CRO (Conversion Rate Optimisation) audit. We provide CRO help and analyse your webshop to see where the pinch points are in your store to improve your customer journey

icon of shopping cart with medical cross sign
icon of shopping cart with medical cross sign

Strategy

You are ready to grow your business but you don't know what the logical next step should be. Or your business plan is solid but you're hopeless at spreadsheets and need some help to set up a budget tracker. Or maybe you've run into an issue with your critical path and can't fulfil your orders. Don't worry, we can help. We are self-professed geeks who have an unhealthy love for Excel and puzzle solving. If you need a simple spreadsheet to track your expenses, or a set formula to calculate quantities for recipes, or if you need someone to figure out your business strategy, we are here to help you.

If you need help from a strategic, logistical or spreadsheet perspective, our Strategy services are right for you.

Services include:

Excel Setup

Have an idea of a spreadsheet you want to create, but don't know how to do so? We love Excel, and we can work with you to come up with a document that suits your needs

Critical Path Review

Every business has a critical path: a process and series of steps from start to end to complete the delivery of service. If you feel like you have a bump in your production line and need some help smoothing it out, we can help

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icon of a road
icon of a Microsoft Excel document
icon of a Microsoft Excel document
icon of bullseye target
icon of bullseye target

Strategy Consultation

Is your business ready to grow but you don't know what your next step should be? We can help you figure out short and long term strategy points to help your business grow in an organic, healthy and sustainable way

person using black and silver laptop computer
person using black and silver laptop computer
Introducing

Helping Hand

Do you just need a quick helping hand to update your website gallery with your latest work? Or maybe just a quick copy update to your bio?

For £90 per day, we can help with a multitude of tasks to maintain your website, giving you a helping hand, so you can focus on the most important task: running your business.

We also offer a credit system, where you can buy Helping Hand credits upfront at a reduced price, and cash in if and when you need some website help.